Indian High Commissioner to Bangladesh Pranay Verma today visited the Indian Visa Application Centre (IVAC) at Jamuna Future Park in Dhaka to review the functioning of visa services.
During the visit, he interacted with visa applicants, many of whom were seeking medical visas to travel to India for treatment.
The visit followed a suspension of IVAC operations last week after what the Indian High Commission described as "serious threats" to its mission and installations in Bangladesh. Visa services were halted for one day as a precautionary measure.
The High Commission later reopened the centre and said all applicants whose appointment slots were affected were given early alternative dates.
In a statement, the high commission said it continues to operate IVACs in Dhaka, Khulna, Sylhet and Rajshahi, citing humanitarian considerations, particularly for patients travelling to India for treatment, despite what it described as an evolving security situation.
However, visa services at the IVAC in Chattogram remain temporarily suspended following a mob attack at the entrance of the Assistant High Commission of India on the night of December 18–19.
During the incident, miscreants reportedly pelted stones and issued threats to break open the gate, raising serious security concerns for officials and residents within the premises.
Officials at the Dhaka IVAC also flagged operational challenges during the high commissioner's visit, including the submission of a large number of fake documents and disruptions caused by middlemen and touts. 
They said such groups attempt to hack visa servers and create artificial traffic, preventing genuine applicants from securing appointments.
The high commissioner assured officials that the concerns would be raised with the relevant Bangladeshi authorities.